Case Study: Professional Individual

Nick Kemp Professional Business Consultant and Trainer (PT, PCW)

Nick Kemp, a highly successful communications trainer and business consultant, runs international trainings and workshops in addition to working with private and corporate clients across the UK, Europe and the USA.

First Contact

Prior to working with Sparticle Limited his main websites which drove his businesses had been built and hosted by a typical small (one man) IT company. Nick Kemp first contacted us because there was a problem with one of his sites and his current IT provider had "gone on holiday" without providing any cover or even a return date.

We quickly resolved his problems and got the website back up and running. He was so impressed with our response that he asked us to manage all his sites and to make improvements to generate more business and increase his search engine rankings. He also requested that we host his websites and essential business emails because he was unhappy with the level of service he had been receiving.

"It was a serious commercial blow to my business when I was let down by my old IT provider, I was lucky I had been referred to Sparticle Limited, they quickly got me back on my feet and demonstrated how things should have been done! I wish I'd worked with them from the start!"

Protecting His Business

We took care of the website and email transitions allowing him to focus on what he does best - his business. Typical of so many websites that have been developed by less experienced providers, his sites were poorly designed, had no real search engine optimisation, and any changes were expensive to make since they had not been designed with change in mind. Worse still they displayed incorrectly on some of the main web browsers.

Developing the Right Solution

After consulting Nick on his needs and requirements Sparticle Limited developed a solution and strategy to migrate the old content into a professional architecture. This transition was very cost effective and because manageability and extensibility were built-in, future support and changes are now also cheaper too.

"I was really pleased that Sparticle Limited listened properly to what I wanted and more importantly delivered new websites that did exactly what I wanted far exceeding my expectations!"

Planning for the Future

This was back in early 2008 and he has now achieved a notable increase in revenue derived from his websites. His portfolio of websites has also increased and his main site www.nickkemp.com has grown with his business from a limited 20 pages to over 100 pages delivering services to his clients.

"Every month I send Sparticle Limited a handful of emails with new ideas, information, images and changes for my websites. I continue to be impressed with the speed that they get things done and it's totally cost efficient - I can have 3 new web pages done and delivered in the same time and cost that it used to take the old supplier to reply to one email!"

Nick Kemp is a good example of a professional client. Below is a summary of the services we provide him:

• Website design and production
• Web hosting and email hosting
• Search Engine Optimisation (SEO)
• Backups of his email and websites
• Ad-hoc support and consultancy for five websites
• Mailing list management service (over 4000 subscribers)
• Within our media department Spart-Media we produce movies and DVD productions for his training companies and multimedia movies that are embedded into his websites.